The all-in-one operating system for sauna builders.
Capture every homeowner who lands on your site, qualify them automatically, price a build in seconds, and send a branded quote — without picking up the phone.
Trusted by independent sauna installers across the US
“We were missing every after-hours lead. The agent picks them up, qualifies them, and books a site visit before I'm out of bed.”
“Quoting used to be a half-day job in a spreadsheet. Now I configure the build, hit send, and my customer signs on their phone the same evening.”
“Every lead in one place, with the whole transcript. I stopped losing track of who I'd called back.”
Lead in. Quote out. Nothing dropped in the middle.
Five steps from a homeowner clicking your chat bubble to a signed quote on their phone.
- 01
Homeowner lands on your site
They click the chat bubble in the corner of your website. The agent greets them in your brand voice and starts the conversation.
- 02
Agent qualifies
It asks the right questions — indoor or outdoor, size, heater preference, panel capacity, timeline, zip code — and stores the answers as structured fields.
- 03
Site visit, on the calendar
When the homeowner is ready, the agent offers Cal.com slots and books one. The appointment shows up in your calendar with the qualification attached.
- 04
Branded quote, sent in seconds
From the dashboard, configure the build — heater, sauna type, electrical, tax, deposit — and a branded customer-view link is generated. Send it to the homeowner in one click.
- 05
They accept, you close
Homeowner accepts on their phone, optionally pays a deposit through your linked Stripe / Square URL, and the lead moves to Won. You never lost the thread.
Built for the way installers actually work
Not a generic CRM with a sauna skin. Real workflow tools shaped around a residential install business.
A CRM that fits how installers actually work
Leads, contacts, conversations, and quotes all linked. Bulk move stages, search by phone or name, merge duplicates, assign teammates. Built around a sales cycle measured in weeks, not minutes.
- Pipeline view with bulk operations
- Activity timeline per lead
- Contact de-dup with merge UI
- Per-lead assignee and ownership
A configurator that prices a real build
Pick the sauna type, heater kW, finish, electrical scope. The engine computes line items, tax, deposit, and total — using your catalog and your labor rates. No spreadsheets.
- Live line-item pricing
- Per-org default tax rate, per-quote override
- Heater electrical-load checks
- PDF + branded customer view
A customer view that looks like your brand
Send a single link. The homeowner sees your logo, your color, your business name — never Sauna Scale. They can accept, decline, request a callback, or download the PDF on their phone.
- Mobile-responsive accept/decline
- Deposit URL pass-through (Stripe, Square, etc.)
- Server-side expiry
- Email-this-to-me from the customer view
Common questions
Everything builders ask before signing up. Don't see yours? Email hello@cymbalabs.com.
How much does it cost?
$199/month for Solo — the standard plan most installers run on. Larger teams or specialized setups land on a Custom plan; talk to us. Verified Helo, Harvia, Amerec, or Almost Heaven authorized dealers and NASS members qualify for the $179/mo Dealer rate. No setup fees.
What's included?
AI intake on your website widget, the lead pipeline, the quote configurator with branded customer view, Cal.com or in-app scheduling, the async follow-up queue, knowledge base, and a customer-facing quote PDF. See the pricing page for the full list.
Is this US-only?
Yes. Sauna Scale is built around US installers — US tax handling and US-style residential electrical assumptions in the configurator. International support is on the roadmap.
Who owns the data?
You do. Every lead, conversation, and quote belongs to your org. Export to CSV at any time from the dashboard. If you cancel, you keep your exports — we delete the rest within 30 days.
How hard is it to install on my site?
Paste one script tag in your site footer. That's it. The widget loads asynchronously, doesn't block your page, and works on every CMS — WordPress, Squarespace, Webflow, custom HTML. Full instructions in the embed docs.
Can I cancel anytime?
Yes. Cancel from /settings/billing in one click. You keep access until the end of the billing period and you can export your data on the way out.
Stop losing leads to voicemail.
Get your AI front desk live this week. Cancel anytime, month-to-month.